Terms of Service

By using this website or engaging Gupon Agency for a project, you agree to these terms. If you do not agree with them, please do not use the site or commission work from us. Where we and a client sign a separate written agreement or proposal, that document takes precedence over these terms wherever the two conflict.

This website presents our services and portfolio examples and provides direct contact links. The example designs shown in the Work section are illustrative mockups created to demonstrate our design approach for different types of business. Content on the site is provided for general information and does not constitute a binding offer until we confirm the scope and price of your specific project in writing.

Our services cover the design and delivery of business websites, specifically:

• custom website design and development;
• multi-page business websites and single-page landing pages;
• redesigns of existing or underperforming websites;
• responsive development for phone, tablet and desktop;
• SEO-friendly development, including semantic markup, page metadata and a sitemap;
• performance optimisation;
• website maintenance, backups, monitoring and technical support;
• conversion optimisation of layouts and calls to action.

We do not provide legal, financial, tax or marketing-outcome advice, and search engine rankings, traffic volumes and revenue results depend on factors outside our control. We therefore build sites to sound technical and SEO standards, but we do not guarantee any particular ranking, traffic level or business result.

Our standard custom website package is offered at a one-time price of $899 USD. This is a one-time project fee rather than a subscription, and the final quoted price for your project is confirmed before work begins. Additional work beyond the agreed scope — extra pages, new features, or ongoing maintenance — is quoted separately and agreed in writing before it starts.

Payment terms, including any deposit and the schedule for the balance, are agreed with each client before the project begins. Third-party costs such as domain registration, hosting plans, premium fonts, stock imagery or paid integrations are not included in the project fee unless we state otherwise in writing.

To deliver on time, we depend on you to:

• provide text, images, logos and other content in a usable form;
• respond to questions and review design work within a reasonable time;
• confirm that you own or are licensed to use all material you send us, and that it does not infringe anyone else's rights;
• ensure the content you supply is accurate, lawful and not misleading;
• maintain the security of any account credentials handed over to you at launch.

Project timelines depend largely on how quickly content is supplied and approvals are given. Delays on the client side move the delivery date accordingly.

Most projects go live within a few days of the kickoff conversation, provided content and feedback arrive promptly. Any timeline we give is a good-faith estimate based on the agreed scope; it is not a guaranteed delivery date, and it may change if the scope grows or approvals are delayed.

Each project includes a round of revisions during the design and build phase so the result matches what was agreed. Changes requested after launch, or requests that go beyond the agreed scope, are quoted as a separate edit package. We do not require retainers or long-term contracts.

On full payment, ownership of the completed website — its design, its files and the domain registered for it — transfers to you, and the domain is registered in your name. Nothing stays locked behind our accounts.

Third-party components used in the build, such as open-source libraries, typefaces and licensed imagery, remain the property of their respective owners and are covered by their own licences. We retain the right to reference completed work in our portfolio and marketing material unless you ask us in writing not to.

Where agreed, we handle the technical setup — domain, hosting, deployment and launch checks — and then transfer access to you. Once transferred, the ongoing relationship with those providers, including renewal fees and their own terms of service, is yours. We are not responsible for outages, price changes, policy changes or data loss caused by a third-party provider.

You agree not to use this website or our services to:

• break any applicable law or regulation;
• infringe the intellectual property or privacy rights of others;
• distribute malware or attempt to disrupt, probe or gain unauthorised access to the site;
• copy, scrape or republish our site content or designs without permission;
• build a site promoting fraudulent, hateful or otherwise unlawful activity.

We may decline or discontinue work on a project that would breach these rules or that we reasonably consider unlawful or harmful.

Either party may cancel a project by giving written notice. If you cancel after work has begun, any amounts already paid cover the work completed up to that point, and any balance for completed work remains payable. If we cancel for reasons other than a breach of these terms by you, we refund amounts paid for work not yet delivered.

This website is provided "as is" and "as available". While we take care to keep the information on it accurate and the site online, we do not warrant that it will be uninterrupted, error-free or free of harmful components. Deliverables are provided as described in the agreed scope, without implied warranties beyond those that cannot legally be excluded.

To the fullest extent permitted by law, Gupon Agency is not liable for indirect, incidental, special or consequential losses, including lost profits, lost revenue, lost data or business interruption, arising from the use of this website or of our services. Our total liability in connection with a project is limited to the amount you paid us for that project.

You agree to indemnify Gupon Agency against claims, damages and reasonable costs arising from content you supply for your website, from your use of the delivered site, or from your breach of these terms.

Our handling of personal information is described in the Privacy Policy, and our use of browser storage is described in the Cookie Policy. Both are linked in the footer of every page and form part of these terms.

We may update these terms from time to time. The current version is always published on this page with its "Last updated" date, and it applies to projects agreed after that date. Continued use of the website means you accept the version then in force.

Questions about these terms can be sent to guponagency@gmail.com, or through WhatsApp or Telegram using the buttons in the footer.